Product overview
The technical product knowledge platform for complex equipment.
LUMAREF transforms the manuals, diagrams, parts catalogs, service information, and product data you already have into structured, model-aware knowledge — and puts it to work where it's needed.
How LUMAREF works
From technical content to connected product knowledge.
Most technical information already exists. The problem is that the relationships inside it are difficult for people — and general-purpose software — to understand. LUMAREF recovers those relationships and turns them into a reusable technical knowledge foundation.
Start with the content you already have.
Bring manuals, illustrated parts catalogs, price books, product data, specification sheets, service information, and web content into one processing workflow. You do not need to rebuild years of technical content before creating a better experience.
Sources can include
- Native and scanned PDFs
- Illustrated parts catalogs
- Excel and CSV product data
- Word documents and specification sheets
- Service and support content
- Existing web pages
Start with what you already have.
Recover the technical structure inside your content.
LUMAREF does more than extract text. It identifies the sections, tables, diagrams, callouts, part numbers, descriptions, notes, specifications, cross-references, and technical hierarchy inside the source material. Content that once existed as pages in a file becomes structured information that software and people can actually use.
The goal is not OCR. It is understanding.
LUMAREF can understand
- Document and section hierarchy
- Parts tables and technical rows
- Diagram and table relationships
- Callout numbers and references
- Part numbers and descriptions
- Notes, footnotes, and cross-references
- Equipment and document context
Understand how the technical knowledge fits together.
This is where LUMAREF becomes different from ordinary document search. A diagram is no longer just an image. A part number is no longer just text in a table. A product is no longer disconnected from the technical references behind it.
LUMAREF builds relationships between the information people need to understand the equipment and the systems they need to take action.
Structure makes information searchable. Connections make it useful.
Connect
- Equipment to applicable models
- Models to relevant manuals
- Manuals to sections and diagrams
- Diagram callouts to parts-table rows
- Part references to current products
- Technical answers to their sources
- Products back to the manuals and diagrams where they appear
Keep people in control of the knowledge.
Technical information needs more than confident-looking AI output. LUMAREF gives your team a review and curation workflow for inspecting extracted information, resolving uncertain results, correcting errors, and approving content before it is published.
Your team can focus on the information that actually needs attention instead of manually rebuilding everything from the beginning.
AI accelerates the work. Your team keeps control.
Review and govern
- Compare source material with extracted data
- Inspect AI-flagged items
- Edit structured information directly
- Reprocess individual sections when needed
- Review changes before accepting them
- Verify visual regions against the original source
- Preserve a history of corrections and decisions
- Approve content before publishing
Turn one knowledge foundation into many useful experiences.
Once technical knowledge is structured and connected, it should not remain trapped inside another software platform. LUMAREF can turn the same curated information into experiences for customers, dealers, service teams, support teams, and other software systems.
Interactive technical guides
Turn manuals and parts catalogs into structured, searchable web experiences.
Interactive diagrams and parts pages
Connect diagram callouts and table rows directly to relevant parts and products.
Verified AI answers
Let people ask technical questions and trace every answer back to the supporting source.
Parts and product discovery
Connect technical references to current products and show where products appear across manuals and diagrams.
Searchable technical catalogs
Give customers, dealers, and teams a better way to browse technical content by equipment, model, and context.
APIs and exports
Use the same curated data in the systems and workflows your business already depends on.
Structure once. Put the knowledge to work everywhere it is needed.
The LUMAREF difference
A matching paragraph is not enough.
A general-purpose AI system may find a sentence somewhere inside a manual. But the person asking the question may also need to know:
- Which equipment does this apply to?
- Which model or configuration is relevant?
- Which manual is authoritative?
- Which section contains the evidence?
- Is there a diagram that explains it?
- Which part is being referenced?
- What is the current orderable product?
- What should I do next?
General AI can read your technical content. LUMAREF understands how it fits together.
Model-aware
Information stays connected to the equipment, model, configuration, or product generation it applies to.
Visual
Diagrams and technical references become usable parts of the experience — not attachments someone has to hunt down.
Connected
Manuals, sections, diagrams, part references, products, and actions are linked — not isolated.
Verifiable
Answers stay connected to the exact source and technical evidence behind them.
From question to action
A technical answer should not end with a paragraph of text.
Imagine someone asks: Which replacement pump fits this model?
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1
Identify what applies
Surface the relevant equipment, model, serial range, and authoritative manual — not just the most likely paragraph match.
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2
Answer the question
Provide a grounded answer based on the applicable technical information.
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3
Verify the source
Open the exact manual section behind the answer.
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4
Inspect the diagram
See the relevant component highlighted in the technical diagram.
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5
Find the part
View the associated part number, description, and technical context.
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6
Continue to the product
Open the current product, storefront, dealer portal, or other destination.
The AI answer is one moment in the experience. The connection is the product.
Knowledge where people need it
LUMAREF does not need to become another silo.
Use LUMAREF to create complete hosted experiences — or deliver the same connected knowledge through the systems your business already runs.
LUMAREF-hosted experiences
Launch interactive technical guides, searchable catalogs, diagrams, and AI-powered support experiences.
Websites and storefronts
Connect technical references with product and ecommerce experiences — so the right part is one step from the right diagram.
Dealer and customer portals
Bring model-aware technical knowledge into existing digital experiences — without replacing what already works.
Internal tools
Give service, support, and parts teams access to deeper technical knowledge without rebuilding their existing workflows.
APIs and embeds
Build custom applications using the same curated technical foundation — with the reliability of a verified, structured knowledge layer underneath.
Versioned exports
Move approved data, images, and reference information into other workflows without tying live experiences to an unverified processing run.
One knowledge foundation. Multiple experiences.
Built for complex products
The more technical knowledge matters after the sale, the more valuable it becomes when connected.
LUMAREF is designed for equipment manufacturers with complex technical estates — not for simple product catalogs or general-purpose document libraries.
Designed for organizations with
- Long-lived products
- Multiple models and product generations
- Replacement parts and aftermarket revenue
- Illustrated parts catalogs and exploded diagrams
- Dealer or distributor networks
- Recurring service and support questions
- Large collections of legacy technical content
One platform. Many starting points.
Start with the technical knowledge creating the most friction today.
LUMAREF can start with one manual, one product family, or one technical experience — and expand the same connected knowledge over time.
Your technical knowledge is already there.
See how LUMAREF can transform your existing manuals, diagrams, parts catalogs, and product information into connected technical knowledge.